FAQ

FREQUENTLY ASKED QUESTIONS

I’m a newbie… where do I start? Each person’s beard is unique… and so will be your beard care routine.  We always recommend starting with a Beard Oil as the most basic form of beard care, but if you need more help please email us! We would love to talk about beard care and help recommend a routine that works best for you!

How do I use your products?  We strongly suggest the less is more approach. You can always dial it up and add more, but a little goes a long way with beard products in general. Start with a couple drops, or a pea sized amount and slowly add more as needed based on length and thickness.

Oils, Balms and Butters… Oh My!!  All beards need moisture, some more than others. Some beards require more specific care. Here's the breakdown:

  • Beard Oil should be used as a daily (once or twice a day) light moisturizer for your skin and beard hair follicles. Beard Oil is the one product we recommend to ensure minimal care of your beard and the skin underneath!
  • Beard Butter is more focused on your beard hairs to help moisturize and condition. Most commonly used overnight to allow it to sink in and really soften those whiskers but also can be used as part of your daytime routine as well.
  • Beard Balm is all about keeping your beard hairs where you want them. Reduces fly-aways and helps sculpt your hair during the day, while provide some moisturizing benefits.  Our Balm is a light/medium hold.

My Beard Butter/Balm melted, what should I do? Don't worry, a melted Butter or Balm can be saved. The consistency may change slightly, but it will still work just as well. We recommend placing your Butter/Balm into the freezer (30 min to an hour) and then let it set at room temperature, preferably overnight (keep the container closed).

Who can use our products? While we are a beard company, we encourage ANYONE to try our products! All of our products can be used in many different ways and can serve different purposes…. just avoid your eyes….and while some of the scents smell delicious…. definitely don't eat them. 

My Butter/Balm feels gritty, is it ok to use? Definitely. This is a possibility during shipping going from hot to cold back to hot temperature during the trip.  If you have any gritty butter/balm, give your Butter/Balm a moment to warm up between your fingers before you apply it and it should be good to go.